We may require some time for other languages, but please feel free to reach out to us
Do you have these issues?
ONCE provides one-stop solution for overseas sales.
What is a one-stop solution service?
One-stop service from import and customs clearance, domestic logistics in Japan, order processing, and customer support.We help overseas companies conduct e-commerce in Japan.
Please feel free to contact us
We can support various business contents!
1.Business scale
We can handle everything from small to largeshops. You can also use it for test marketing!
2.Products
We can handle a variety of products from smallproducts to large products, food products, etc.
3.Various sales channels
We can also support sales at major malls suchas Rakuten, Amazon Japan, FBA, and YahooJapan, as well as your site.
4.B2C/ B2B transactions
We can handle both logistics for individualsand logistics for companies. You can also useboth simultaneously!
5.Temperature range
We support normal temperature, frozen andrefrigerated!
6.Transportation
You can choose from the three major carriers in Japan - Japan Post, YamatoTransport, and Sagawa Express. We will guide you to choose the optimaloption from home delivery to postal delivery depending on your product.
7.Asuraku / Prime
We handle 12 o'clock deadlines for Asuraku /Prime Asuraku.
8.Warehouse Location
Our warehouses can handle the 2 areas of Tokyoand Osaka. We will propose according to yourrequest. We will help you choose the optimal area.
What can be solved with ONCE
ONCE has a support system that makes confident to the companies to start selling in Japan
ONCE handles complicated processes while importing cargos -
1.Administrative procedures, like customs clearance, compliance, and regulations documents, etc.
2. Furthermore, the cargo must be properly packed for safe transport and regulatory standards.
3.Utilizing the know-how of logistics outsourcing, we provide the provision of smooth and efficient services by linking multiple systems, such as our warehouse, distribution processing, and our unique WMS system.
We accept the goods that have entered Japan, inspect them, store them in the warehouse, and take care of the logistics business- from storage to shipping. Utilizing the logistics know-how, developed as an outsourcing professional and a proprietary system, we will provide safe, speedy, and more satisfactory high-quality services.
We also conduct time-consuming operations such as order processing, shipping processing, delivery completion notification to customers, and payment confirmation. We provide a speedy and smooth service that does not stress-out buyers. Also, we listen to the voices of customers, undertake customer support, and accept the returns of goods under the policy.
Please feel free to contact us
Products handled
We also support products requiring temperature control from room temperature to
freezing and refrigeration.
Apparel / daily goods / miscellaneous goods / beauty cosmetics / toys / furniture /
storage furniture / fabrics and cloth / prints / flowers / bicycles and parts / sweets /
frozen foods / fruits etc.
※Hazardous goods, raw items, and items that require assembly cannot be handled.
4 points
“Want to ship purchased goods as soon as possible.”
“Want to sell faster than rival stores.”
These are the concerns we hear most often.
We will work together to meet these challenges and accelerate sales.
“Does shipping error will increase if shipping volume will increase suddenly?”
No. These two are not equal.
Suggestion: separate sentences
“Distribution cannot keep up despite the increase in shipping volume.”
“We outsource, but your partner does not respond to the shipping amount.”
We will solve such worries together.
Providing one-stop service from order receipt to shipment, Stressless customer service along with a smooth money transaction process makes customer satisfaction level high.
Please feel free to contact us
About usage fees
| Domestic logistics | ・Stronge(space usage fee) Piece charging system and area (tsubo) system can be selected (1 tsubo = ㎡ ) ・Storing (piece unit) ・Delivery (piece unit) ・Packing (packing unit) ・Devanning (container unit) ・System usage (monthly fee) ・Product return correspondence (per unit) ・Set work (set) ・We can also handle other miscellaneous work |
|---|---|
| Order processing Marine transportation /import customs clearance |
We will hear detailed informationand propose an estimate. |
Flow of use
